Please complete the form and one of our insurance claim professionals will call you back ASAP
When disaster strikes, such as a house fire, flood, or break-in, it can be overwhelming to manage the aftermath. Not only are you dealing with property damage and emotional stress, but the process of filing an insurance claim can be complicated and frustrating. This is where a loss assessor comes in—to guide you through these challenges, ensuring you receive the best possible outcome for your claim.
This blog post will clarify what a loss assessor is, how they differ from loss adjusters, and why hiring a professional can make all the difference when handling insurance claims.
A loss assessor is a professional who works on behalf of policyholders—homeowners, landlords, or businesses—to manage their insurance claims. They are skilled at assessing the damage, managing communication with your insurer, completing paperwork, and negotiating for a fair and comprehensive settlement.
While insurers appoint a loss adjuster to protect their own financial interests, loss assessors serve you, ensuring your claim is handled properly and that you receive the compensation you’re entitled to under your insurance policy.
Here’s the key distinction:
Hiring a loss assessor can provide valuable insight and efficiency during the claims process. Here’s how they usually help:
Loss assessors conduct a thorough inspection of your property to evaluate the damage. This might involve identifying structural issues, water damage, or losses to personal belongings and inventory (in the case of a business claim).
The claim submission process can be overwhelming and highly detailed. Loss assessors prepare the necessary reports, including estimates and evidence of losses, ensuring your claim meets the insurer’s requirements.
Insurers often try to minimise their payout. Loss assessors use their expertise to push back against unfair settlement offers, advocating for the true value of your claim as per your coverage.
For large claims, such as business interruptions or high-value properties, a loss assessor will break down the complexity and handle all insurer communications to secure the best possible outcome.
If a claim is underpaid or denied by your insurer, loss assessors step in to dispute the outcome, providing a professional, evidence-backed case to appeal for fair compensation
Handling a significant insurance claim on your own can be time-consuming, stressful, and costly if errors occur. Hiring a professional loss assessor not only saves you time but can also result in a significantly better settlement.
Loss assessors understand the legal and financial nuances of insurance policies. Johnstone knows how to identify opportunities to maximise your payout—often including costs you didn’t know could be claimed.
The claims process often requires countless hours of back-and-forth with insurers. Johnstone’s team takes care of the paperwork and negotiations so you can focus on your recovery.
Policyholders frequently make errors in claims reporting, resulting in delays or unfairly reduced settlements. Johnstone’s meticulous attention to detail ensures nothing is missed.
With years of experience, Johnstone knows how insurers operate and uses that knowledge to your advantage when negotiating.
Choosing the right loss assessor is crucial to managing your claim effectively. Here are some tips to help you make the right choice.
Advancing technology is reshaping the way loss assessors operate, speeding up claim resolutions and enhancing accuracy. Tools like AI and drones are increasingly being used to assess property damages efficiently. Additionally, evolving insurance regulations are leading to stricter compliance standards, meaning assessors like Johnstone continue to adapt to remain at the forefront of the industry.
By combining traditional expertise with modern tools, loss assessors are positioning themselves as crucial advocates for policyholders in an increasingly digitised insurance landscape.
Managing a significant insurance claim doesn’t have to be a stressful or unfair experience. With Johnstone’s expertise, you’ll not only save time and hassle but also increase your chances of receiving the maximum settlement you’re entitled to.
If you’re navigating a challenging insurance claim or just want to learn more about how Johnstone can help, contact a local loss assessor who can help you get the settlement you deserve.
Office Tel: 0141 538 1234
Email: [email protected]
24 Hour line: 0333 210 1999