Domestic Insurance Claims Handling

Insurance Claim Management For Your Home

Making a Domestic Insurance Claim if your home has been affected by Fire, Flood, Theft or Storm damage can appear complicated and is extremely stressful. At Oakleafe Claims Scotland we take away the stress and handle all the matters on your behalf leaving you to concentrate on your family and more important elements in your life.


water damage - leak

Helping You Recover

Your Insurance company react totally different when you submit a claim to when they were taking your premium. They will appoint a Loss Adjuster to check the validity of the claim and report on whether they will pay or not. They are there to assist the Insurance Company minimise their pay-out. It is likely you will feel intimidated and overwhelmed by the entire process. The Loss Adjuster is paid for by your Insurance company and is not independent.  They will rely on the fact you are not a specialist in Insurance matters to reduce the Insurance Company’s liabilities.

What Is The Best Settlement I Am Entitled To?


How would you know if any settlement they offer is based is what you are entitled to? Oakleafe Claims Scotland will give you the Professional support that the Insurance company uses to minimise your claim. We will prepare, present & negotiate the correct settlement that you should be getting, not one which insurers hope to pay, which is often the least. According to the Financial Mail, we often get people up to 40% more than they would themselves.

How Can We Help You?




I did what most people would do in the circumstances and called my insurance company. I was basically told they’re too busy to deal with me until later in the week as the incident happened on a Saturday. Initially I just stayed in a local hotel but I had no clothes as they were damaged in the leak and was extremely worried about the house. The next morning I spoke to the hotel reception staff and one of them recommended I call Oakleafe as her sister had suffered something similar and had used them before. I called them on a Sunday and true to form one of their guys came out that afternoon.
Mr L
I did not truly understand the extent of the damage the smoke did. It seems that it managed to get in everywhere. I would never have understood the technical aspects of the claim and I am absolutely delighted with the outcome. Oakleafe Claims Scotland handled everything including all the phone calls and emails. We have a newly decorated home and my wife had the opportunity to go shopping and replace virtually everything in our wardrobes. What more could we ask for!
Mrs D

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